Fauna189 takes every member's privacy seriously. This policy clearly explains how we collect, use, store, and protect your personal data in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).
Our Privacy Commitment
Before reading the full policy, here is a summary of fauna189's key commitments to protecting your personal information as a Malaysia member.
All communications between your device and fauna189's servers are protected with 256-bit SSL encryption — the same technology used by Maybank and CIMB Bank Malaysia. No data is transmitted in a form readable by any external party.
Technical SecurityAll personal data processing activities at fauna189 are carried out in accordance with Malaysia's Personal Data Protection Act 2010. We adhere to all seven data protection principles enshrined in the Act, without exception.
PDPA 2010Fauna189 has never sold, lent, or disclosed members' personal information to any third party for commercial purposes, and we never will. Your data is used solely for the purposes you consented to at the time of registration.
No Data SellingFauna189 is committed to being transparent about what data we collect, how it is used, how long we retain it, and who it is shared with under legally permitted circumstances. No data processing happens behind the scenes.
TransparencyAs a fauna189 member, you have the right to access, correct, delete, and restrict the processing of your personal data. Requests relating to your data rights can be submitted at any time through our support channels.
Member RightsYour bank account numbers and e-wallet details — including TNG, GrabPay, Boost, ShopeePay, DuitNow, or FPX — are never stored directly on fauna189 servers. All transactions are processed through a separate PCI-DSS certified payment gateway.
PCI-DSSFauna189 is an online betting platform operating in Malaysia, committed to protecting the privacy of all its members. We understand that your personal information is a highly valuable asset, and it is our responsibility to ensure it is protected to the best of our ability.
This fauna189 Privacy Policy is prepared in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) — the primary legislation governing the processing of personal data in this country. We comply with all seven data protection principles set out in the PDPA: the General Principle, the Notice and Choice Principle, the Disclosure Principle, the Security Principle, the Retention Principle, the Data Integrity Principle, and the Access Principle.
This policy applies to all information you provide to fauna189, whether during account registration, while using the platform, when making deposits via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, FPX, or Maybank2u, when contacting customer support, or when participating in our promotions and VIP programme.
This policy applies to all fauna189 users in Malaysia — including registered members, website visitors, and individuals who contact our support team. If you access fauna189 from outside Malaysia, your data processing remains subject to Malaysian data protection law.
Fauna189 only collects personal data that is strictly necessary to deliver platform services safely and efficiently. We do not collect data beyond what our operations require.
| Data Category | Sample Information | Primary Purpose |
|---|---|---|
| Identity Data | Full name, MyKad number, date of birth | Identity Verification |
| Contact Data | Email, Malaysia phone number | Account Communications |
| Account Data | Username, password (hashed), login history | Account Security |
| Transaction Data | Total deposit amounts, payment methods, withdrawal records | Payment Processing |
| Game Data | Betting history, winnings, time played | Analytics & VIP |
| Technical Data | IP address, device type, web browser | Fraud Security |
Please note that fauna189 does not store your bank card numbers, e-wallet account numbers, or e-banking passwords. All sensitive financial information is processed directly by PCI-DSS certified third-party payment gateways and never passes through our servers.
Fauna189 uses your personal data only for the purposes set out below. We do not process your data beyond what has been communicated to you at the point of collection.
You have the right to withdraw consent for data processing for marketing purposes at any time by contacting us at support@fauna189.best. Withdrawing marketing consent will not affect the core services of your account.
Fauna189 does not sell, rent, or disclose your personal data to third parties for commercial purposes. However, in certain circumstances permitted by law, your data may be shared with the following parties:
All third parties that receive your personal data from fauna189 are bound by confidentiality and data protection obligations that are equivalent to or stricter than the standards we hold ourselves to. They are not permitted to use your data for any purpose other than what is specified in their agreement with fauna189.
Should your personal data need to be transferred outside of Malaysia — for example, to the servers of international game providers — fauna189 will ensure that the destination country has an adequate level of data protection, or that appropriate data transfer agreements have been established in accordance with the requirements of PDPA 2010.
Fauna189 invests seriously in cybersecurity infrastructure to protect members' personal data from unauthorised access, disclosure, alteration, or loss. The following are the key security layers we have in place:
All data transmitted between your device and fauna189's servers is encrypted using TLS 1.3 with 256-bit keys — the same standard used by Malaysia's leading financial institutions.
Personal data stored in fauna189's databases is encrypted at rest. Your password is stored as a cryptographic hash that cannot be decrypted — fauna189 itself cannot view your original password.
Fauna189 provides and encourages the use of two-factor authentication for all accounts. With 2FA enabled, even if someone else knows your password, they will not be able to log in without the OTP code sent to your phone.
Fauna189's cybersecurity team monitors all platform activity around the clock using intrusion detection systems (IDS) and real-time fraud prevention systems. Any suspicious activity is detected and acted upon immediately.
While we take all reasonable precautions, no system can be guaranteed 100% secure. You also play a role in keeping your account safe — never share your password, use a strong and unique password, and enable 2FA for maximum protection.
Fauna189 retains your personal data only for as long as necessary for the purposes outlined in this policy, or as required by applicable laws in Malaysia.
Once the retention period expires, fauna189 will securely delete or destroy your personal data using procedures that ensure it cannot be recovered. You may request early deletion subject to applicable legal limitations — see Section 7 for more information on your rights.
As a fauna189 member and data subject under PDPA 2010, you have the following rights regarding your personal data held by us:
You have the right to request a copy of the personal data fauna189 holds about you. We will provide this information within 21 days of receiving your request.
If the personal data we hold about you is inaccurate or out of date, you have the right to request a correction. Basic information can be updated directly through your fauna189 account settings.
You may request the deletion of personal data that is no longer needed for its original purpose, subject to any legal retention obligations applicable to fauna189.
In certain circumstances, you have the right to request that the processing of your data be restricted — for example, while you are disputing the accuracy of your data or while a complaint investigation is ongoing.
You have the right to receive the personal data you have provided to fauna189 in a machine-readable format for reuse on other platforms, where processing is carried out on the basis of consent.
You have the right to object to the processing of your data for direct marketing purposes at any time. Objections to other forms of processing must be accompanied by valid grounds based on your individual circumstances.
To submit any data rights request, please contact the fauna189 Data Protection Officer (DPO) via email at support@fauna189.best, stating the type of request and your account details. We will respond within 21 business days.
Fauna189 uses cookies and similar tracking technologies to enhance your experience on our platform. Below are the types of cookies we use and their purposes:
You can manage your cookie settings through your web browser at any time. Please note, however, that blocking essential cookies may affect the functionality of the fauna189 platform. For more information on how to manage cookies in your browser, refer to your browser's help documentation.
Fauna189 reserves the right to update this Privacy Policy from time to time in line with changes to laws, technology, or our business practices. When material changes occur, we will notify you via:
The date this policy was last updated is always displayed at the top of the page. We encourage you to review this policy periodically. Continued use of the fauna189 platform after any changes take effect will be considered acceptance of the updated policy.
For any enquiries, concerns, or requests relating to fauna189's Privacy Policy, please contact us:
If you are not satisfied with how fauna189 has handled your personal data after contacting us, you have the right to lodge a complaint with the Department of Personal Data Protection (JPDP) Malaysia, which is responsible for overseeing PDPA compliance in this country.
FAQ
We have compiled the most frequently asked questions from members regarding data protection at fauna189.
Your Data Is Safe at fauna189
You now have a clear picture of how fauna189 safeguards your personal data. Our platform is built on a foundation of trust and transparency — every piece of information you share with us is used solely to deliver the best, safest, and most enjoyable gaming experience possible. Register for a free account today and enjoy premium-level data protection.
Relationship Between fauna189 Policy Documents
This Privacy Policy should be read together with Terms & Conditions and the guidelines Responsible Gaming fauna189. Together, these three documents form a comprehensive protection framework for your experience on our platform. For any privacy enquiries, contact us at support@fauna189.best. Betting can be addictive — please gamble responsibly and only if you are 18 years of age or older.
Our Data Protection Officer is here to help. Reach us via 24/7 live chat or email, and we will respond within 24 business hours.