Terms & Conditions fauna189 – Complete Guide For Malaysian Players

Welcome to fauna189 — an online betting platform built exclusively for Malaysian players. These Terms & Conditions ("Terms") govern the relationship between you as a user and fauna189 as the platform provider. Please read this document carefully, as it contains important information about your rights, responsibilities, and the limitations that apply to your use of the platform.

By clicking the "Register" button, accessing the fauna189 website, or using any of our services, you expressly confirm that you have read, understood, and agreed to be bound by these Terms. This acceptance takes effect from the date of your first account registration.

Fauna189 reserves the right to update or amend these Terms at any time without prior notice. However, we will endeavour to inform you of significant changes via your registered email or in-platform notifications. Continued use of the platform after any changes take effect will be deemed as acceptance of the updated Terms.

To register and use fauna189's services, you must meet all of the following eligibility requirements without exception:

• Must be at least 18 years at the time of registration
• Legally capable of entering into a binding agreement
• Not a person prohibited from betting activities by law, regulation, or court order
• Not a fauna189 employee, an employee's family member, or any individual with a vested interest in the operation of the platform
• Register using accurate, truthful, and up-to-date information — not on behalf of another person

Fauna189 reserves the right to request age verification at any time by requiring members to submit valid identification documents such as a Malaysian Identity Card (MyKad) or passport. Failure to provide the required documents within the specified timeframe may result in account restriction or closure.

Each individual is only permitted to hold one (1) active account at fauna189. Holding multiple accounts under the same individual is a serious violation of these Terms, regardless of whether the accounts were registered using different names, email addresses, phone numbers, or IP addresses.

During registration, you are required to provide accurate and complete information, including:

• Full name as stated on your identification document
• An active email address that belongs to you
• A valid Malaysian phone number for OTP verification
• A strong, unique password for your fauna189 account

You are solely responsible for keeping your account password confidential. fauna189 will not be held liable for any losses resulting from unauthorised access caused by your own negligence in safeguarding your login credentials.

If you suspect your account has been accessed without authorisation, please contact the fauna189 support team immediately via live chat or email at support@fauna189.best. We recommend enabling two-factor authentication (2FA) for added protection.

Fauna189 supports a wide range of popular and trusted payment methods in Malaysia. All deposits are processed securely through certified payment gateways:

Deposit-related conditions that must be complied with:

• The minimum deposit is RM10 per transaction
• The name on your payment method (e-wallet or bank account) must match the registered name to your fauna189 account
• Fauna189 does not accept deposits made using a payment method belonging to another person
• Deposits made using credit cards or unlisted payment methods may be declined or frozen pending further verification
• All deposits are subject to anti-money laundering (AML) screening

Fauna189 reserves the right to decline or suspend any deposit suspected of involving fraudulent activity, money laundering, or illegitimate sources of funds. In such cases, the relevant account will be frozen pending investigation.

Fauna189 is committed to processing withdrawals promptly and efficiently. Any winnings you earn are entirely yours, subject to compliance with the conditions set out in these Terms.

• The minimum withdrawal amount is RM30 per transaction
• Withdrawals must be made to the payment method that same as the one used for the deposit
• Standard members: withdrawals processed in under 10 minutes
• VIP Gold members and above: express withdrawals processed in under 5 minutes
• Withdrawals exceeding RM10,000 may require additional KYC verification
• Fauna189 does not charge any processing fees for standard withdrawals

For a successful withdrawal, your account balance must be sufficient and all bonus requirements must be met. If your account still holds a bonus balance that has not satisfied the rollover requirement, that bonus portion cannot be withdrawn until the condition is met — however, your original deposit amount remains fully withdrawable.

Fauna189 offers a range of bonuses and promotions to enhance your gaming experience. All promotional offers are subject to specific terms that must be fulfilled before a withdrawal is permitted.

General terms applicable to all fauna189 bonuses:

• Minimum rollover 5 times total bonus amount before withdrawal
• The bonus validity period is typically 7 days from the date the bonus is credited
• Bonuses cannot be transferred between accounts
• Only one active bonus is permitted at any one time unless otherwise stated
• Bets exceeding the maximum limit while a bonus is active may result in the bonus being voided
• Fauna189 reserves the right to void any bonus found to have been abused or obtained fraudulently

Fauna189's VIP Rewards Programme has five tiers — Bronze, Silver, Gold, Platinum, and Diamond. Tier upgrades happen automatically based on your cumulative monthly deposit total. Weekly cashback is credited automatically every Monday and requires no rollover — it is real cash that can be withdrawn immediately.

All games on fauna189 — including live dealer baccarat, Sports Betting, e-sports, lottery, table games, and slots — are conducted in accordance with the rules set by their respective game providers and reviewed by fauna189. By playing in any section of our platform, you agree to abide by those game rules.

• Game results are final once confirmed by the system
• Technical disruptions during a game round will not void results that have already been confirmed
• For Sports Betting, the odds accepted at the time of placing a bet are final, even if the odds change afterwards
• Fauna189 reserves the right to void any bet placed based on incorrect information or an obvious error in the odds
• All fauna189 lottery games use an independently audited RNG (Random Number Generator)
• Fauna189's decision is final in all game dispute matters

For Sports Betting and e-sports, fauna189 offers a Cash Out option on selected matches. Using Cash Out is entirely at the member's discretion, and the amount offered is based on the current state of play. fauna189 reserves the right to suspend or cancel the Cash Out feature under certain circumstances, such as technical disruptions or uncertain match conditions.

Use of fauna189 is subject to the following restrictions. Any violation may result in immediate account closure and forfeiture of the account balance without compensation:

• Registering or using more than one account
• Using automated software, bots, or any tools that provide an unfair advantage
• Player collusion to manipulate game outcomes
• Systematically structured odds arbitrage (arbitrage betting)
• Money laundering or the use of funds from illegal sources
• Operating a fauna189 account on behalf of another person without authorisation
• Providing false information during registration or the KYC process
• Abusing promotions or seeking to exploit bonuses

A fauna189 account may be closed or suspended in the following circumstances:

• Upon member request: You may close your account at any time by contacting fauna189 customer support. Any remaining account balance (after deducting bonuses that have not met the rollover requirements) will be returned to you via your registered payment method.
• Self-exclusion: For responsible gaming purposes, you may request a self-exclusion period of 30 days, 90 days, 6 months, or permanently. During this period, you will be unable to access your account or register a new one.
• Closure by fauna189: fauna189 reserves the right to close or suspend your account in the event of a Terms violation, fraudulent activity, or platform abuse. In cases of serious violations, the account balance may be forfeited.

As part of our responsible gaming commitment, fauna189 also provides self-management tools such as daily deposit limits, weekly loss limits, and temporary breaks. We encourage all members to make use of these tools as needed. More information is available on the Responsible Gaming us.

Fauna189 reserves the right to update these Terms & Conditions at any time in response to business needs, changes in law, or platform improvements. We will make reasonable efforts to notify you of material changes through:

• In-platform notifications when you log in
• Email to the address registered to your account
• Notice displayed on the fauna189 homepage

It is your responsibility to review these Terms periodically. The date these Terms were last updated is displayed at the top of this page. Continued use of the platform after any changes take effect will be considered your acceptance of the revised Terms.

If you have any questions about fauna189's Terms & Conditions, please reach us through:

• Live Chat: Available 24/7 via the fauna189 platform — response time under 2 minutes
• Email: support@fauna189.best — responded to within 4 hours
• WhatsApp VIP: Available to VIP Gold members and above